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Troubleshooting the Livebox configuration
Magic Bullet! If it DID work before, and you can go into Configure Livebox, try this first - it fixes a lot of problems (not 506 / No Sync).


If you have a connection to the box working, try going into Configure Livebox (if it says Page Cannot Be Displayed, you don't have a connection, follow the instructions elsewhere instead, this here can only be done if you can access that page).

Log in, using admin for user name and admin for password (if it says Connect to; Inventel, etc.)

Once in there, make sure your broadband user name is OK.

Here it comes..

Even if the user name is OK, click Submit.

Doing this resets the connection, making it try and connect up again: to the signal, verifying the user name, and connecting to the Talk Service.

It is better to try this than switching the Livebox off (at first at least) because it doesn't risk damaging it as it can if you switch off during a firmware update.

Doing this can help with the following problems:

If this technique does not fix your problem, check the details elsewhere in this guide.





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